Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information in connection with the ImportGenius websites, applications, and related online services that link to this Policy (collectively, the "Services"). It also describes your choices and rights.

By using the Services, you acknowledge this Policy. Where applicable law requires consent for particular processing, we will request that consent as described below or in a notice presented at the time of collection.

1. Who we are

ImportGenius is a business-to-business trade intelligence service operated by Trade Data Services, Inc., an Arizona corporation. We provide subscription access to import and export shipment information derived primarily from customs records, bills of lading, and related publicly available trade data, together with tools for search, analysis, alerts, and account management.

For purposes of the EU General Data Protection Regulation ("GDPR") and the UK GDPR, Trade Data Services, Inc. is the controller of personal information processed under this Policy, unless a product-specific notice states otherwise.

Korea- and China-specific processing on .importgenius.co.kr and .importgenius.cn is described in separate notices published on those domains. Where those notices conflict with this Policy for processing on those domains, the local notice controls for that domain.

2. Scope

This Policy applies to:

• Visitors to our marketing and product websites
• Prospective customers (for example, demo or contact form submitters)
• Registered users and account administrators
• Individuals whose business contact details appear in public trade records that we process as part of the trade data product (see Section 5)

This Policy does not apply to third-party websites, applications, or services that we do not control, even if linked from the Services. Those parties have their own privacy practices.

If you enter into a separate written agreement with us that addresses personal information differently, that agreement controls to the extent of the conflict for the processing it covers.

3. Categories of personal information we collect

3.1 Information you provide

3.2 Information collected automatically

3.3 Information from other sources

We do not knowingly collect information from children (see Section 15).

4. How we use personal information

We use personal information for the following purposes:

Legal bases (GDPR / UK GDPR), where applicable: performance of a contract; legitimate interests (for example, securing the Services, improving the product, B2B direct marketing where permitted, and processing public trade data as described in Section 5); consent (for example, non-essential cookies in jurisdictions that require it, and certain marketing); and legal obligation.

5. Trade data and individuals named in public records

Our core product includes trade and shipment information derived from customs authorities, bills of lading, and related public or commercially licensed sources. Those records are created for trade, customs, and commercial purposes. They primarily concern businesses, but may occasionally include names, addresses, phone numbers, or email addresses that relate to natural persons (for example, an individual named as a contact on a bill of lading).

We process such information to provide trade intelligence to business customers, to maintain and improve the accuracy and usefulness of the dataset, and to operate related search and alert features. Where GDPR or UK GDPR applies to a particular record, we rely on legitimate interests in providing a B2B information service based on public or licensed trade sources, balanced against the rights of individuals. We do not use trade-record contact fields to send marketing to individuals solely because they appear in a shipment record.

If you believe personal information about you appears inaccurately in our trade data product, contact privacy@importgenius.com. We will review requests consistent with applicable law and the nature of the underlying public or licensed source. Removal or correction options may be limited where we are required or entitled to continue publishing information that remains in the source records.

6. How we disclose personal information

We disclose personal information to the following categories of recipients, only as needed for the purposes described in this Policy:

We do not sell personal information for money in the ordinary sense. Under some U.S. state laws, "sale" or "sharing" can include certain advertising and analytics disclosures. See Section 10 for your opt-out rights.

Third-party partners that provide cookies, pixels, and similar technologies on the Services are listed by product name in Section 9.

7. International transfers

We are based in the United States and may process personal information in the United States and other countries where we or our service providers operate. Those countries may have different data protection laws than your country of residence.

Where required by GDPR or UK GDPR, we use appropriate transfer mechanisms, such as Standard Contractual Clauses, and supplementary measures where needed. Contact privacy@importgenius.com for more information about transfers.

8. Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by category. For example, account and billing records are typically kept for the life of the account plus a period required for tax, accounting, or legal purposes; support communications for a period needed to complete the request and maintain records; and cookie and advertising identifiers according to the lifetime of the relevant technology and your choices.

When personal information is no longer needed, we delete or de-identify it, or restrict further processing to what is required by law.

9. Cookie Notice and third-party partners

9.1 What we use

We and our partners use cookies, pixels, software development kits (SDKs), local or session storage, and similar technologies ("cookies and similar technologies") to:

• Operate and secure the Services (strictly necessary)
• Remember preferences and support optional features such as live chat (functionality)
• Understand how the Services are used (analytics)
• Measure marketing campaigns and, where permitted, support advertising (advertising)

Strictly necessary technologies are required for security, authentication, network management, load balancing, and storing your privacy choices. They do not require consent. Other categories may be restricted based on your location, your cookie preferences, Global Privacy Control (GPC), and "Do Not Sell or Share" choices, as described in Section 10 and in our on-site preference center.

9.2 Categories

We do not publish a table of individual cookie names and durations. Instead, we disclose the third-party products that set or read cookies and similar technologies on the Services, by category, below. You can change non-essential categories at any time through Cookie settings in the site footer.

9.3 Third-party partners (named by product)

The following third-party products may be used on the Services. Availability can change as we add or remove tools. Each partner processes information according to its own privacy policy. Where a partner offers an industry opt-out, a link is included.

Strictly necessary and security

Analytics

Advertising and marketing measurement

Functionality (including live chat)

Some partners may receive device identifiers, IP address, page URLs, and limited event data necessary for their function. Advertising and certain analytics products may be restricted until you accept them (in opt-in regions) or until you opt out via Cookie settings, Do Not Sell or Share My Personal Information, or a recognized Global Privacy Control signal.

9.4 Managing cookies

• Use Cookie settings in the site footer to review categories and save preferences.
• Use Do Not Sell or Share My Personal Information in the site footer to opt out of sale or sharing for targeted advertising, as defined under applicable U.S. state law.
• Browser controls can block or delete cookies; blocking strictly necessary cookies may break sign-in or checkout.
• Industry tools such as the Network Advertising Initiative and Digital Advertising Alliance offer additional advertising opt-outs.

10. Your privacy rights and choices

10.1 Global rights requests

Depending on where you live, you may have the right to request access, correction, deletion, portability, restriction, or objection, and to withdraw consent where processing is consent-based. To submit a request, email privacy@importgenius.com. We will verify your request as required by law and respond within the applicable statutory period. You may use an authorized agent where the law allows, subject to verification.

We will not discriminate against you for exercising privacy rights.

10.2 U.S. state privacy rights (including California)

Residents of California and certain other U.S. states may have additional rights, including to know, delete, correct, and opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising, and to limit the use of sensitive personal information.

Do Not Sell or Share My Personal Information. We provide a Do Not Sell or Share My Personal Information link in the site footer. Using that link opts you out of sale or sharing of personal information for targeted advertising on that browser, consistent with applicable state law. You can also manage advertising cookies in Cookie settings.

Limit the Use of My Sensitive Personal Information. Where required, a footer control allows you to limit use of sensitive personal information beyond what is needed to provide the Services you request.

Categories of personal information. In the prior 12 months we may have collected the categories listed in Section 3, disclosed them to the recipient categories in Section 6, and used them for the purposes in Section 4. We do not use or disclose sensitive personal information for purposes that require a separate right to limit beyond the footer control described above, except as permitted to provide the Services and ensure security.

Notice at collection. This Policy serves as our notice at collection for website and account interactions. Trade data processing is further described in Section 5.

Appeals. If we deny your request, you may appeal by replying to our decision email or writing to privacy@importgenius.com with the subject line "Privacy Appeal."

10.3 Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals as an opt-out of the sale or sharing of personal information for targeted advertising for that browser, consistent with applicable U.S. state law. When we detect a valid GPC signal, we treat advertising cookies that share personal information for cross-context behavioral advertising as opted out for that browser. You can still review other cookie categories in Cookie settings.

10.4 Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. Because there is no consistent industry standard for DNT, we do not respond to DNT signals. We do honor Global Privacy Control as described above.

10.5 Marketing emails

You can unsubscribe from marketing emails using the link in those messages. You may still receive transactional or account messages.

11. Security

We maintain administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure. Please use a strong unique password for your account and notify us promptly of any suspected unauthorized access.

12. Automated decision-making

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects about individuals, except as needed for fraud prevention and security. Product analytics and advertising measurement do not constitute that type of decision-making.

13. Third-party links and integrations

The Services may link to third-party sites or embed third-party tools (for example, scheduling or payment pages). Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices outside our control.

14. Business customers and employee accounts

If you use ImportGenius under a company subscription, your employer or the account administrator may control your account, access usage associated with the subscription, and submit privacy requests that relate to company-managed data. We may also process limited account administration data as a controller as described in this Policy.

15. Children

The Services are directed to businesses and adults. We do not knowingly collect personal information from children under 16 (or under 13 where that is the applicable standard). If you believe a child has provided personal information to us, contact privacy@importgenius.com and we will take appropriate steps to delete it.

16. Changes to this Policy

We may update this Policy from time to time. We will post the updated Policy on this page and revise the effective date. If changes materially affect how we process personal information we have already collected, we will provide additional notice as required by law (for example, a site notice or email).

17. Region-specific notices

• Korea (.importgenius.co.kr) and China (.importgenius.cn): Separate personal information processing notices apply on those domains and control for processing on those domains to the extent of any conflict with this Policy.
• EEA / UK: You may lodge a complaint with your local supervisory authority.
• U.S. states with privacy laws: Section 10 describes sale/sharing opt-outs, GPC, and request rights.

18. Contact us

Trade Data Services, Inc. (ImportGenius)

8485 E McDonald Dr # 275

Scottsdale, Arizona 85250

United States

Email: privacy@importgenius.com

Phone: +1-855-573-9976

For privacy requests, include enough detail for us to verify your identity and locate your information. For account support that is not a privacy rights request, use the support options available when signed in or our contact forms on the Services.